Customer Service Fail

One of the bad ideas cur­rently infect­ing com­pa­nies in the tech­nol­ogy field is the LivePerson “chat with a sup­port per­son now” thing. This is a bad idea for mul­ti­ple rea­sons: It’s a gigan­tic float­ing piece of garbage dis­tract­ing me from what­ever it is I’m try­ing to learn about your com­pany or it’s prod­ucts. The representatives …

Distributing Static Routes with DHCP

I’m set­ting up an iso­lated net­work for peo­ple to test inter­nal appli­ca­tions on, since the devel­op­ers all have Sun work­sta­tions with a dual-port Gigabit NIC on the moth­er­board, and we’ve got a bunch of older net­work equip­ment that we haven’t got­ten around to eBay­ing yet. What I’m doing is link­ing the sec­ond NICs together with …